FAQs - Roy's Body Shop

FAQ’s

Our team is ready and qualified for any challenge your vehicle may offer. Give RBS a call today to see what can be done for you. We are small enough to care, but big enough to handle all of your collision repair needs!

Where do I get a claim number?

Claim numbers are issued by your insurance company at the time you report your accident. Just jot it down and bring it in with you when you come in to begin the repair process, we will do the rest.

How long will the repairs to my vehicle take?

Your adviser can give you an estimate of the time it will take to complete the repairs to your vehicle. Be sure to check with your adviser for the specifics on your vehicle.

If my Vehicle’s frame is damaged is it a total loss?

No. A car is a total loss when the price of repairs exceeds the insurance company’s determined value of your vehicle. Nowadays, most cars are built using unibody (frame and body as one) construction. Our highly skilled technicians, with the aid our state-of-the-art computer measuring system, can return your vehicle to its original factory specifications. If it is determined that the frame section is bent beyond repair, that section can just be replaced.

Can you match the paint color?

Today’s modern factory finishes incorporate multiple layers of highly specialized paints. We have major investment in the finest paint system available and constantly upgrades its technology and equipment to ensure that each vehicle’s paint matches. We take special pride in our ability to match factory finishes as the final stop in the restoration process.

Can I get a ride home when I drop off my car?

Yes, we would be happy to provide this service to you anywhere locally or in town. We want each customer’s visit to be positive and will work diligently towards that goal. We provide pickup and delivery service.

Let's Get Started

Our professional team will advise you on ways to save time and money with your collision claim. Our staff is professional and knowledgeable about all aspects of a collision claim process. We are here to answer all questions and concerns you may have.

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Roy’s Body Shop is a second generation auto body collision repair facility. We are family owned and operated. We are committed to giving you the best collision repair experience in the industry.